If you wish to cancel a course registration processed using FlexPass, notice of your cancellation must be provided either by phone to the Member Services Department at 1-800-272-2054 or by an email to firstname.lastname@example.org
You will be cancelled out of that course and those hours will be refunded back to your account to use on a future course.
If Member Services is not notified prior to the course date, you forfeit hours associated with that INCPAS live seminar and conference.
FlexPass purchasers may transfer his or her registration to another live seminar and conference without a penalty.
No cancellations or transfers will be made after the course date.